Bride Reviews Questions and Answers

• Are the bride reviews automatically posted when they are submitted by brides?
• Do my customers have to be subscribers to the Web site to submit a review? 
• How do my customers submit a review of my business?
• One of my customers submitted a review but I don't see it on the website. Where is it?

Are the bride reviews automatically posted when they are submitted by brides?

The Reviews are submitted to our sites by engaged couples and recent brides as a way to share information with other couples. Only our Subscribers and Advertisers have access to the full database of reviews.  Reviews of Advertisers are freely and openly available to all visitors to the Web site.

All reviews are screened prior to publishing on the Web site. We post reviews based on the following:

·         We do not post inappropriate or incomplete reviews.

·         We reserve the right to edit foul language or other inappropriate language from reviews.

·         We do not post reviews submitted by wedding vendors.

·         We do not post any negative rating of any advertiser. If we receive a negative review (anything below 3 stars) of an advertiser, then we contact the advertiser to let them know that a bride had a complaint.

·         Our intention is for the reviews to help both brides and wedding vendors by providing a monitored communication system that is fairer than the various Wedding forums on other Web sites.

Do my customers have to be subscribers to the Web site to submit a review? 

No, you do not have to be a Subscriber to submit a review.  However, we do ask for some basic information from the reviewers in case we need to contact them regarding the review and the review only.  Privacy is important to us and that information is kept confidential.  Submitting a review does not Subscribe anyone to any of our services. 

You do have to be a Subscriber or Advertiser to read the full database of reviews of non-advertising wedding vendors.  Reviews of our advertisers are openly available to the public.

How do my customers submit a review of my business?

The easiest thing to do is to send your customers a link to your advertiser profile page and ask them to click on the “Rate and Review This Vendor” link at the bottom of the page.

One of my customers submitted a review but I don't see it on the website. Where is it?

First of all, since we do read every single review before it is posted, it can sometimes take up to 2 weeks for a review to be posted.  Other possilble reasons a review wasn't posted can be found in this article:

Where is My Review?